Why do I have to pay tax when I want to ship goods to Germany?

Our warehouse is based in Germany. This means that orders dispatched to customers in
Germany do not qualify as cross-border supply, and therefore, are not exempt from VAT
under ICS regulations.

N.B. The same applies to customers providing a German VATIN only. Zero-rated ICS
requires the goods being dispatched by a VAT-registered supplier based in an EU country
other than Germany.