Want to change or cancel an order?
As long as your order is still pending, no problem at all. Log in to your account, go to My Orders and check the order status.
However, if your order has already been processed and is about to be dispatched, changing or canceling your order is no longer possible. What you can do is refuse to accept the delivery at your doorstep. Means the parcel will be returned to us, and we’ll refund any money you’ve already paid.