Shipping & Delivery

Where do you ship to?

  • Countries we DO NOT ship to

    Unfortunately we are not able to ship to the following countries (no exceptions can be made): USA and it's territories Canada China Russia Belarus Ukraine Norway Australia New Zea...

  • Do you offer global shipping?

    We ship to more than 200 countries. For more information on delivery costs and delivery times, click here.   Brexit: for more information click here Please note: Due to the current...

  • Delivery Rates

    Stated delivery costs refer to orders up to 30kg. Deliveries exceeding the maximum weight/size require shipment by specialist carriers, find more information here. All our deliveri...

  • Bulky Goods

    Deliveries exceeding the maximum weight/size require shipment by specialist carriers.In such cases, we will notify you of the additional costs involved as wells as the estimated de...

  • Do you deduct the VAT for deliveries to the Canary Islands?

    Yes, you just have to make sure that you select 'Canary Islands' as your country and not Spain. That way our system knows to deduct the VAT and it will also ensure that the invoice...

  • Can I track my order?

    As soon as your order has been dispatched we’ll send you an email with a link to a tracking service that allows you to check on progress. Under UPS you can see the current status o...

  • What shipping provider do you use?

    All our deliveries are delivered by UPS. For more information on delivery costs and delivery times, click here

  • How long will it take my order to be delivered?

    You can find the estimated delivery time for each country here.

  • What are the delivery costs?

    We ship to more than 200 countries. For more information on delivery costs and delivery times, click here.