How long does it take to process returns?

We aim to process all returns within two working days after receipt.

If you are entitled to a refund, we email you a payment advice. The amount will be credited to your credit card or PayPal account within seven days. If you paid for your order via bank transfer, please send us an email providing your bank details, and your account will be credited accordingly.

In the case of the returned item being faulty and you making a warranty claim, we will attempt to repair the product. If the item is beyond repair we’ll send you a replacement product. If the product is beyond repair and has been discontinued, we will refund the purchase price.