What happens to data stored on my device?

If you return a product with built-in memory, such as hard disk drives, USB flash drives, and mobile phones, the following terms apply: 

  • Keeping the information safe and secure is entirely your responsibility.
  • Make sure you delete any personal or otherwise sensitive information, particularly when it comes to personal information of third parties.
  • If you can’t delete data as a result of the product being faulty, please let us know that personal information is being stored on the device by stating this on the return slip.