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Ordering

  • What impact does the Brexit have on my shopping experience with Conrad?
  • Corona Virus
  • Can I change or cancel my order?
  • How can I place orders?
  • Gibt es conrad.com auch auf Deutsch?
  • Why is the VAT not deducted when delivery is outside of the EU?
See all 18 articles

Payment

  • How can I pay?
  • How can I get a copy of my invoice?
  • Can I send you a cheque?
  • Why do I have to make an advance payment?
  • Can I pay on-account?
  • Can I pay Cash On Delivery?
See all 10 articles

Shipping & Delivery

  • Countries we DO NOT ship to
  • Do you offer global shipping?
  • Bulky Goods
  • Do you deduct the VAT for deliveries to the Canary Islands?
  • Can I track my order?
  • Can I opt for expedited shipping?
See all 9 articles

Return & Warranty

  • How do I return an item?
  • Can I purchase an extended warranty?
  • What is the statutory warranty for your products?
  • What happens to data stored on my device?
  • What is your postal address for item returns?
  • How do I receive a refund for a returned item?
See all 9 articles

Our Services

  • Contact us
  • What is Conrad Connect all about?
  • Do you offer cable prefabrication services?
  • Can I order spare parts?
  • Can you get me products that are not part of your current product range?
  • Do you supply Smart Home products?
See all 15 articles

My account

  • Why doesn't your webshop accept my VAT number?
  • What is Conrad's Privacy Policy?
  • Please try searching in English
  • How do I unsubscribe from your newsletter?
  • How do I subscribe to your newsletter?
  • Can I review a product?
See all 7 articles
  • Global Shipping
  • Individually Tailored Quotations
  • 30 day money back guarantee
  • 2 year warranty
  • e-Procurement Solutions
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